FREE SHIPPING on orders over ₹999   ·   COD available across India   ·   Crafted in Indore
FREQUENTLY ASKED

Questions, answered.

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Ordering & Payment

We accept UPI (Google Pay, PhonePe, Paytm, BHIM, and any UPI app) and Cash on Delivery. UPI payments are processed securely through MMADPay.
Yes. Simply select "Cash on Delivery" at checkout. There is no extra charge for COD.
Yes. We do not store your card or UPI PIN on our servers — payments go through our payment partner over an encrypted connection. The website itself runs on HTTPS.
Sometimes our payment gateway takes a minute or two to confirm. Don't refresh the payment page — it will update automatically once we receive confirmation. If the amount was deducted but you don't receive an order confirmation within 10 minutes, email us with your UPI transaction reference and we'll investigate. Any amount deducted without a confirmed order will be auto-refunded by your bank within 3–5 business days.

Sizes & Fit

Each product page has a size guide. We use standard Indian sizing (S, M, L, XL, XXL). If you're between sizes, our cuts tend to run true to size — we recommend going with your usual.
We pre-wash most of our fabrics to minimise shrinkage. A tiny amount (1–2%) may still occur on the first wash — factor that in if you're between sizes.
You have 7 days from delivery to raise a return — see our Returns Policy.

Delivery

Typically 5–9 business days from order placement across India. Metros are usually faster.
We ship to most serviceable pincodes across India. You'll see a warning at checkout if your pincode is not serviceable.
Visit sonkarfashions.com/track-order with your order number and email. You'll also get email updates at each stage.

Returns & Refunds

7 days from delivery, as long as the item is unused, unwashed, and has tags intact.
3–5 business days after we receive and inspect the returned item.
Not directly. Raise a return and place a fresh order — this gets your new size to you faster.

About Sonkar

Our studio is in Palasiya, Indore, Madhya Pradesh. Our legal entity is R Sonkar & Co.
Mr. Rupesh Sonkar, reachable at grievance@sonkarfashions.com. We acknowledge all grievances within 48 hours.
Yes — email contact@sonkarfashions.com with the subject "Wholesale" and we'll share trade terms.